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Castle Park Dental Care, Hull. Call Us On: 01482848428, Follow Us On   

Practice Promise Results

Over 92% Of Our Patients Agreed Their Treatment Was Indeed Pain Free!

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Each day at the practice we ask our patients to complete a brief survey to measure our performance.

We ask the following questions:

  • Are you happy with how fast the phones are answered:
  • Were you seen on time:
  • Was your visit pain free:

Each month we publish our results here for you to see.

October

 319 0f 332 (96%) were happy how fast we answered the phone.

 302 of 330 (92%) were seen on time.

 293 of 320 (92%) said their treatment was pain free.

 

September:

 329 0f 337 (93%) were happy how fast we answered the phone.

 315 of 330 (93%) were seen on time.

 317 of 330 (96%) said their treatment was pain free.

 

August:

 277 0f 297 (93%) were happy how fast we answered the phone.

 276 of 297 (93%) were seen on time.

 279 of 297 (94%) said their treatment was pain free.

 

July:

290 of 305 (96%) were happy how fast we answered the phone.

274 of 307 (82%) were seen on time.

271 of 305 (89%) said their treatment was pain free.

Castle Park Dental Care

Castle Park Dental Care

Castle Park Dental Care

Castle Park Dental Care

Castle Park Dental Care

Castle Park Dental Care

Castle Park Dental Care

June:

254 of 294 (86%) were happy how fast we answered the phone.

246 of 297 (83%) were seen on time.

252 of 289 (87%) said their treatment was pain free.

May:

353 of 369 (97%) were happy how fast we answered the phone.

342 of 369 (93%) were seen on time.

346 of 369 (94%) said their treatment was pain free.

April:

291 of 300 (97%) were happy how fast we answered the phone.

218 of 300 (73%) were seen on time.

278 of 300 (93%) said their treatment was pain free.

March:

239 of 249(96%) were happy how fast we answered the phone.

218 of 249 (86%) were seen on time.

218 of 249 (86%) said their treatment was pain free.

 

January:

395 of 399 (99%) were happy how fast we answered the phone.

388 of 399 (97%) were seen on time.

398 of 399 (99%) said their treatment was pain free.

December:

198 of 201(99%) were happy how fast we answered the phone.

189 of 201 (94%) were seen on time.

200 of 201 (99%) said their treatment was pain free.

 

 

July 17 Patients surveyed
Answered “Yes” % “Yes”
Was the treatment pain free? 81 70 87%
Were you seen on time? 81 73 90%
Happy with how fast we answer the phone? 79 70 87%

 

July 17 Patients surveyed
Answered “Yes” % “Yes”
Was the treatment pain free? 81 70 87%
Were you seen on time? 81 73 90%
Happy with how fast we answer the phone? 79 70 87%

 

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June 17 Patients surveyed
Answered “Yes” % “Yes”
Was the treatment pain free? 117 105 90%
Were you seen on time? 118 109 92%
Happy with how fast we answer the phone? 115 108 94%

 

June-2017-Feedback-Forms---1

 

May 17 Patients surveyed
Answered “Yes” % “Yes”
Was the treatment pain free? 270 252 93%
Were you seen on time? 272 243 89%
Happy with how fast we answer the phone? 270 263 97%

 

Apr 17 Patients surveyed
Answered “Yes” % “Yes”
Was the treatment pain free? 187 174 93%
Were you seen on time? 187 172 92%
Happy with how fast we answer the phone? 184 176 96%

 

CastlePark April Comments

 

Mar 17 Patients surveyed
Answered “Yes” % “Yes”
Was the treatment pain free? 179 178 99%
Were you seen on time? 181 172 95%
Happy with how fast we answer the phone? 180 165 92%

 

Feb 17 Patients surveyed
Answered “Yes” % “Yes”
Was the treatment pain free? 207 201 97%
Were you seen on time? 212 191 90%
Happy with how fast we answer the phone? 215 187 87%

 

Jan 17 Patients surveyed
Answered “Yes” % “Yes”
Was the treatment pain free? 247 232 94%
Were you seen on time? 249 222 89%
Happy with how fast we answer the phone? 238 234 98%

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March 2016 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 179 177 99%
Were you seen on time? 179 172 95%
Happy with how fast we answer the phone? 179 175 97%

 

January 2016 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 115 114 99%
Were you seen on time? 115 111 96.5%
Happy with how fast we answer the phone? 115 112 98%

 

December 2015 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 163 156 96%
Were you seen on time? 163 156 96%
Happy with how fast we answer the phone? 163 163 100%

 

November 2015 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 233 221 94.8%
Were you seen on time? 233 217 93.1%
Happy with how fast we answer the phone? 233 226 96.9%

 

September 2015 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 232 219 94%
Were you seen on time? 232 219 94%
Happy with how fast we answer the phone? 232 227 98%

 

August 2015 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 162 159 98%
Were you seen on time? 162 150 93%
Happy with how fast we answer the phone? 162 158 98%

 

 

June 2015 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 375 370 99%
Were you seen on time? 375 362 97%
Happy with how fast we answer the phone? 375 371 99%

 

 

May 2015 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 134 127 95%
Were you seen on time? 134 128 96%
Happy with how fast we answer the phone? 134 134 100%

 

 

April 2015 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 163 148 91%
Were you seen on time? 163 148 91%
Happy with how fast we answer the phone? 163 153 94%

 

 

March 2015 Patients surveyed Answered “Yes” % “Yes”
Was the treatment pain free? 221 191 86%
Were you seen on time? 221 191 86%
Happy with how fast we answer the phone? 221 197 89%

Request A *Free Smile Audit With A Smile Advisor At Castle Park Dental

Free Smile Audit

At Castle Park Dental we are offering you the chance of a *Free Smile Audit. That’s right you can come along to the practice and meet our Smile Advisor Mel, where you can discuss the challenges you have with your smile.

  • A freshly brewed cup of  tea or coffee in our patient lounge
  • A relaxed and informal chat to discuss any concerns
  • An opportunity to meet our  team  and our promise that we will do our best to make your visit the most gentle dental experience of your life
  • A friendly face to really listen to your needs

 Usually valued at £97 but now FREE. 

Please complete the form or call 01482848428

*This is not a full patient examination

Read terms and conditions here

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Dentistry For Busy People

Appointments for busy people

Monday: 9am – 7pm  |  Tuesday: 9am – 5pm  |  Wednesday: 9am – 6pm  |  Thursday: 8.15am – 6pm  |  Friday: 9am – 5pm

Early and Late appointments to suit people with busy lives. 

Castle Park Dental Care, 28 Castle Road, Cottingham, East Yorkshire, HU16 5NA

Call Today On: 01482 770477

Email: talk2us@castleparkdental.co.uk