Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Castle Park Dental Care. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Castle Park Dental Care for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01482 770597 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Castle Park Dental Care.

Patient Reviews

Why our patients love Castle Park Dental

Here's some of the recent feedback from our amazing patients

Patient reviews

559 Reviews

5.0

16th January 2025

The whole team from the reception staff to the hygienist & the different dentists I've seen in the last 2 years have all been faultless. Cannot be happier.

16th January 2025

You are treated like an individual with courtesy, care and respect. Visiting Castle Park Dental Care is the first time in my life (I’m 58) that I don’t feel scared

30th December 2024

We rate the quality of staff and the treatment given very highly

18th December 2024

Helpful kind and listening

18th December 2024

I have been attending Castle Park for many years with Andrew as my dentist. He always remembers me. He is friendly and approachable. Edward is the best ever hygenist, he is very patient, understanding and obviously knows his job.

18th December 2024

Staff very professional and put you at ease.

13th December 2024

Reception staff welcoming with a smile. Hygienist with nurse and Dentist with nurse very kind and welcoming. Highly recommend this place and grateful to be a patient.

12th December 2024

everyone is so friendly and helpful making nervous patients feel at ease.

11th December 2024

Andrew is very patient and really listens to your needs

11th December 2024

the staff ..hygienist and dentist and reception staff all excellent...very personable and friendly and trustworthy

11th December 2024

The staff are kind, helpful and always explain what will happen during an appointment.The waiting area is pleasant and provided with drinks if wanted.

10th December 2024

Happy with whole experience. Felt relaxed.

10th December 2024

The Team clearly explained the options and gave time to consider the way forward. The patient felt listened to and valued. Questions were answered in an age appropriate way, and with honesty.

10th December 2024

Andrew is a first rate dentist who deals directly with the problem, is courteous, careful and conscientious. Although we live a way away from the surgery, we retained the connection because a good dentist is worth his/her weight in gold (teeth). He is empathetic and seems to understand that every set of teeth has its own, sometimes tragic, backstory. He inspires trust, both through his manner and his efficiency. In short, he is everything one could ask for in a delicate and difficult profession.

10th December 2024

Do exactly as expected

8th December 2024

All of it!!!!

3rd December 2024

Feel respected & listened to as a patient.Trust the professional staff.Ease of booking appointments at times that suit me.

1st December 2024

I was very impressed by the way everything was explained to me before treatment. The treatment itself was without pain but I was regularly asked if I was alright throughout the procedure, which I found very reassuring.All the staff that I have had dealings with, from reception to clinicians and surgeons, have been very friendly and professional.I would not hesitate in recommending this practice to my friends and family!

29th November 2024

The atmosphere in the practice is calm and relaxing, which, as a nervous person, makes me feel relaxed. Everyone is polite and helpful and all of my questions were answered. I was not rushed or made to feel awkward, everyone was very professional.

29th November 2024

Been using this practice years never had a problem would highly recommend

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