Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Castle Park Dental Care. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Castle Park Dental Care for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01482 770597 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Castle Park Dental Care.

Why our patients love Castle Park Dental

Here's some of the recent feedback from our amazing patients

Patient reviews

777 Reviews

5.0

Jayne Hunt

Had dental treatment yesterday and was squeezed as an emergency. Castlepark staff were great. Dentist Andrew excellent. Thank you.

T Holmes

Very professional & friendly.

Jim Reid

I turned up on the wrong day for my check up. The receptionist was very understanding and spoke to a lady dentist who agreed to see me within about 10 minutes. Excellent service, thank you to the team.

Kirsty Lewis

Ive had some treatments done at the practice and the whole staff are lovely. I had straightening treatments done with Andrew who is excellent! Hes so thorough. He really listens and addresses all your concerns. I could not recommend enough anyone thinking of straightening should definitely contact the practice for consultation with him.

Stuart Black

Very professional and efficient.

David Richmond

The whole practice is well run and professional I’d highly recommend them.

Karen Wagg

Great service. Easy monthly payments and I always feel a valued client of this practice.

Jacqueline Gibson

Very friendly, efficient and caring staff. First class treatment rooms with state of the art equipment.

Fiona McClelland

Excellent service and a kind, professional and informative team. Andrew and Simon have provided my care. Both have been exceptional.

Niro

As someone who's one of those that fear the denistry (prior to my appointment at Castle park I hadn't gone for about 6 years). The staff are so kind and very welcoming. They also always ensured I felt comfortable and was ok with any and all procedures or any aspects that needed to be performed. The few times I've now been there, they've always been clear, clean and professional. Thank you for being so welcoming.

Margaret Hairsine

I feel very comfortable, and well supported when l attend my dentist appointment with Andrew, we have a chat, and then had a look to see if any thing has changed with my teeth. I always come away on a positive note.

Ken Harker

Very friendly staff, very clean practice all over good experience

Amanda Walker

Fab experience. Everyone friendly and helpful.

Simon Parish

I was very nervous having had bad dental experiences elsewhere. After the amazing,painless treatment I am no longer nervous. I would recommend this practice,especially Simon,to anyone.

Christopher Giles

Excellent service, very professional, all procedures thoroughly explained before starting. Thank you team @ Castle Park

Peter Hallett

Always get good service and treatments.

Christine Knott

Excellent dental care at all levels. Painless and thorough treatment. A calm and professional service. I look forward to going!

Janet Fas

Been going to Castle Park Dental Care for years. I went to Chris when he was in Hessle before he set up in Cottingham. Great practice, good team of people. I have a plan which is probably a little more expensive than some practices. But never any complaints and you get what you pay for.

Lesley Cross

Andrew is a very calm, caring and gentle person and makes me feel at ease when having any treatment done.

16th May 2026

The whole experience was highly professional. I felt involved and consulted. I was asked regularly if everything was okay The treatment was explained and care was taken to ensure best practices